SHIPMENT FEE

Venue provides free shipping for orders of RM100 and above for deliveries within Malaysia, Singapore and Brunei. For International - We are only able to provide Free Shipping for orders above RM450. Charges are as follows:

  • Malaysia- RM8
  • Singapore and Brunei - RM10
  • Rest of the World - RM60

DELIVERY PROCESSES

We wish to deliver the products to our customers in the shortest possible time, hence when an order is placed, the order will be dispatched latest by the next working day by one of our delivery partners.

As we are working with third-party delivery partners, Venue cannot guarantee delivery time-lines, but will try their best to get the products to you in the shortest period of time.

All Deliveries will come with a Tracking no. which you can use to track your parcel at any time.

Delivery Execution - All deliveries will be processed within 48 working hours, i.e. upon order placement, the order will be processed and shipped out within 2 working days and the tracking details will be emailed out.

DELIVERY TIMEFRAME

Estimated Delivery Period

  • For Peninsular Malaysia deliveries, estimated 2-3 working days from delivery date.
  • For East Malaysia deliveries, please expect an estimated period of 3-4 working days from delivery date.
  • For International Deliveries, deliveries may take up to 21 working days and depends on the delivery partners. We will provide you with details for you to check with them on the status of the orders.

To track your order(s) now, please here:

TRACK YOUR ORDER

If you still have any further queries about your shipment, please email us at info@ve-nue.com.